Set your limits

Snatch Casino responsible gambling: keep play a pastime

Play here only from 18+, and every Snatch Casino account carries deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion.

Set a limit

MGA/B2C/942/2006. GLI and QUINEL certified since 2006.

Safety basics

The few facts that settle your worries

Four lines cover the age rule, the licence behind the site, and who to ring.

Minimum age18+

Regulator and licenceMalta Gaming Authority, MGA/B2C/942/2006

Gambling Helpline Aotearoa0800 654 655

Limit questions by email[email protected]

Five tools inside

Which controls can you switch on today?

Worth knowing when a spare evening starts to feel like a habit.

How much should I put in?

A deposit limit caps how much you can add to the account in a set stretch. Switch it on before a session, while your head is clear and no money has gone yet.

What will I accept losing?

A loss limit stops the session once losses reach the figure you chose. Set it when you know exactly what an evening's entertainment is worth to you.

Alerts on, clock off

Session time reminders nudge you at the interval you pick, so a long stretch does not slip past unnoticed. Turn them on if you tend to lose track of the clock.

A planned pause

A cooling-off period pauses your play for the span you choose, without closing anything. Choose it when you want a short break and plan to come back later.

The firmest barrier

Self-exclusion locks you out of the account for the full term you set. Choose it when breaks keep failing and you want the decision taken out of your hands.

Your first cap

Put your own figure in place

Four short moves in your account and the cap is in place before you play.

Where is my profile?

Open your profile menu from the account area and check that you are signed in under your own email address before changing anything.

Scan the controls

Find the limits section and look over the controls listed there, so you know which one matches the habit you want to rein in.

Choose your guard

Pick deposit, loss or session time: each one guards a different edge, so choose the one that fits the moment you are trying to change.

Confirmation in place

Confirm the figure you chose and read the summary back to yourself. Once it sits in your account, the cap governs the play that follows.

Before the pause, after the closed door

The night you need distance. A time-out is a short break you switch on in your account, keeping play off for the hours or days you pick. Profile settings hold the control, and your balance waits untouched until the break ends.

Before the door closes. Self-exclusion closes your access for a long span, and it cannot be undone early. You set it in the account before signing out, and no deposit, bet or bonus play is possible until the period finishes.

The weeks when a chat helps more. No national self-exclusion register covers players here, so the casino account is where a closure is registered. For longer support, Gambling Helpline Aotearoa answers calls around the clock and is free to ring.

Free support nearby

Free help across Aotearoa

Nothing you say reaches your casino account, and no one judges you for asking.

Gambling Helpline Aotearoa

Gambling Helpline Aotearoa takes calls from players and from worried partners or parents, day and night, and what you say stays confidential. Someone listens on the free line or by text. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Problem Gambling Foundation gives free counselling, peer and cultural support across eighteen clinics nationwide, for people who gamble and for their whānau. Its phoneline and text line run on weekdays during office hours. pgf.nz

Safer Gambling Aotearoa

Safer Gambling Aotearoa is a Health New Zealand information site for anyone who gambles and for family members. It lists signs of harm, everyday tips and a local support finder near you. safergambling.org.nz

The point where play stops feeling like fun

Signs are easier to act on when they are fresh, and a limit or a pause set now is simpler than chasing a loss later. Take the first step while play still feels like entertainment.

Notice any of these in your own week and treat it as a signal.

Playing longer than you planned again
Deposits going in to win money back
Hiding sessions from your partner
Borrowing cash to keep playing
Weekly budget slipping past its edge
Restless or tense on days off play
Missing work, family or sleep to play

Your account, explained

When you need a break, big or small

Six plain answers on pausing, excluding, age checks and changing what you set.

What does a short pause change in my account, and when can I play again?+

A cooling-off period locks your play for the stretch you choose, and everything stays in place while it runs. The break lifts by itself when the stretch ends, so you simply sign in again to play.

Can I end a self-exclusion early if I change my mind?+

No. Self-exclusion runs for the whole period you picked, and nothing shortens it once it starts. Choose that length when you set it, treating it as a firm barrier rather than a pause you can lift.

Why does the casino need my age checked before I play?+

Age checks exist to keep play with adults only. Snatch Casino welcomes players aged 18 and over, and the account stays paused until your identity and age are verified. Photo ID, proof of address and a card image usually settle it within 18 hours.

Does excluding myself here also block me at other casinos?+

No. New Zealand has no national self-exclusion register, so this exclusion covers your Snatch Casino account only. Excluding at each other site you use means setting it there too, in that account.

Where do I find deposit limits in the mobile version?+

Your phone shows the same account controls as the desktop site, found in the account section once you are signed in. Every limit you set there applies to play across both.

What happens if I raise or lower a limit later?+

Lowering a limit is the straightforward change, and you make it in the same account section where you set it. Turning a cap upward is something to weigh before play, so it is worth pausing on the number rather than the moment.